TradeSimulator - Privacy Policy
Last Updated: 05-20-2025

At TradeSimulator, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform or services.

1. Information We Collect
We may collect personal information when you:

• Register for an account

• Place an order or make a purchase

• Fill out a form or respond to a survey

The information we may request includes:

• Name

• Email address

• Phone number

You may also visit our site anonymously.

2. How We Use Your Information
We use the information we collect to:

• Process transactions

• Improve our services and user support

• Respond to customer service requests

• Send emails related to your orders or account

We only collect the data necessary for these purposes and do not use it for any other reason.

3. How We Protect Your Information
Sensitive payment data is securely handled by Stripe, our third-party payment processor.
We do not store credit card numbers, Social Security numbers, or other sensitive financial data.
We use industry-standard security measures to protect your information from unauthorized access or disclosure.

4. Disclosure to Third Parties
We do not sell or trade your personal information. Your data may only be shared with:

• Trusted service providers who help us operate the site and deliver services, under confidentiality agreements

• Authorities, when legally required for law enforcement or to protect our rights or users

5. Children’s Privacy
In compliance with the Children’s Online Privacy Protection Act (COPPA):

• We do not knowingly collect personal data from children under 13

• Our services are intended for users aged 13 and older

6. Data Retention
We retain your personal data while your account is active or as needed to provide services.
When your account is deleted or you unsubscribe, your data is removed in accordance with applicable laws.

7. What We Don’t Do With Your Data
We do not sell, rent, or share your information with marketers or advertisers.
Your data is never used for promotions unrelated to TradeSimulator.

8. Changes to This Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page. Continued use of our services constitutes your acceptance of the revised policy.

9. Your Consent
By using TradeSimulator, you consent to this Privacy Policy.

10. Contacting Us
If you have questions about this policy or how your data is handled, please contact us via our support email or ticket system.